True Unified Commerce is here | eStar Store | eCommerce platform and solutions

True Unified Commerce changes everything. And it's here.

Smart retailers understand that the digital store, once a nice-to-have supplement to your retail business, is now the foundation of your retail strategy.

Retailers who do not place enough importance on eCommerce are limiting their revenue opportunities.

In-store consumers are demanding the same levels of access to information and immediate service they receive online.

eStar Store combines rich content and user experience of online shopping with the functionality of in-store POS and operator initiated orders/sales, creating a true unified commerce solution.

Complete this form to get a free product tour of eStar Store and find out how it

Integrates the in-store and online experience
Delivers seamless customer experience with integrated POS
Provides comprehensive functionality

Integrate the in-store and online experience

POS systems are becoming increasingly connected within the overall business system architecture, and retailers who are clinging to systems that have limited integration capability are finding themselves increasingly struggling to adapt to rapidly evolving customer purchase journeys.

In the ever-evolving retail environment, having an-easy-to use and quickly deployable POS system that is completely integrated with your eCommerce platform, provides a seamless customer experience, and creates competitive advantage.

Integrated POS provides seamless customer experience

With eStar Store any product can be sold to a customer, whether it is in-store, Click & Collect from any store location, delivered or online only. The sale can be paid through a multitude of payment methods such as Eftpos providers, gift cards, layby/deferred payment solutions, or a
mixture of them all.

All customer transactions occur within the same ecosystem, so it’s irrelevant if a sale has been made online or in-store, or a combination. Whether a customer is starting the process online and then deciding to complete the purchase in-store (or vice versa) – their entire sales history
and interactions are available.

eStar Store provides a complete view of the customer to enable increased loyalty and spend through a seamless and elegant customer experience. In-store assistants are no longer constrained to being at a counter, but can provide information and complete transactions in a timely manner anywhere.

Comprehensive functionality

Some of the functionality for the eStar Store includes:

Mobile terminals (sales can be processed on tablets/iPads or other mobile devices) as well as on current POS terminals
Access to in-store network and online stock
Split fulfilment: take now, Click & Collect and delivery
Electronic receipting
Cash payments and reconciliation
Multiple (and split) payment methods (eg: credit card, Eftpos, gift card, loyalty card, Apple Pay, Afterpay)
Customer order enquiry (including both online and in-store sales)
Returns and replacements (from in-store and online)
Instant reporting and BI information, whatever the sales channel
Browser interface, greatly reducing implementation/training costs and effort

Delivering the best eCommerce foundation for growth

eStar is your:

Long-term strategic partner
Retail specialist
Customer journey specialist
Design agency
And (of course) a world-class development organisation

This approach is the winning mix of technology and strategic services for some of the largest brands in Australasia.

At the heart of providing this experience is an eCommerce platform that provides a foundation to grow sales in-store, online and through emerging digital channels. eStar delivers the best eCommerce foundation for growth.

If you are a retailer who has high growth aspirations and want to deliver great retail experiences, talk to us now.

eStar clients have seen:

Conversion rates increase by 50% (on average)
Transaction volume increase by 70%
Increased average order value (AOV) of 40%
* Grew organic traffic (free traffic) by 200% and the conversion rate of just this traffic type by 150%
Reduced incoming calls to in-house call centres by 400%

Testimonials

“We have a much better platform than any of our retail competitors … We’ve been able to cope with 85% growth in volume out of one of our warehouses with a third less staff” – Taking Shape

“From a technical perspective, eStar could do everything we needed but we soon discovered the support and expertise was even more valuable” – Sacha Drake

Learn more about the leading Australasian retailers we work with.

eStar Resources

Click here to download free eStar resources.

eStar Store: True Unified Commerce